Privacy Policy

Flood’s Well Drilling Ltd Privacy Policy
Last updated: 20 Aug 2025

1. Introduction

Flood’s Well Drilling Ltd is committed to protecting your privacy and handling your personal information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law. This policy explains what data we collect, why we collect it, and how it is used and protected.

2. Data We Collect

We may collect and process the following types of personal data:

• Contact details, including name, address, telephone number, and email address
• Information supplied via web forms, email, or phone (e.g. service enquiries, testimonials, bookings)
• Payment and billing details, where relevant
• Correspondence records and notes from consultations or site visits
  
  

3. How We Use Your Data

Your personal data is used:

• To respond to your enquiries and provide requested services
• To process quotations, invoices, and contracts
• For scheduling appointments and managing projects
• To send confirmations, updates, and relevant information about your service
• For legitimate business administration and compliance with legal obligations
• For marketing, but only with your explicit consent
  
  

4. Sharing and Security

• We do not sell or share your personal data with third parties except as required for the fulfilment of your contract (e.g. regulatory bodies, grant schemes, sub-contractors) or if required by law.
• All personal information is stored securely and only accessible to authorised staff.
  
  

5. Your Data Rights

You have the right to:

• Access your personal data
• Request rectification or deletion of inaccurate information
• Withdraw consent for processing at any time
• Request restriction or object to processing in certain circumstances
• Make a complaint to the Data Protection Commission (www.dataprotection.ie)
  
  

To exercise these rights, please contact office@floodswelldrilling.ie.

6. Cookies

Our website may use cookies to enhance user experience and monitor site usage. Cookie settings can be managed through your browser preferences.

7. Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

9. Contact

For any privacy queries or to exercise your GDPR rights, please email office@floodswelldrilling.ie or call 053 924 4245.